President
Bill brings more than 40 years of experience in software development, hardware and network support. As Clarity’s primary systems architect, he oversees day-to-day operations and helps guide the company’s technical direction. He focuses on providing small businesses with reliable solutions that deliver meaningful, lasting value.
VP Operations and Finance
Jennifer has more than 35 years of IT experience and has helped clients across many industries find the right web-based solutions. She leads Clarity’s application development services and also contributes to database administration, consulting and client development. In addition, she oversees the company’s human resources and accounting operations.
VP Technology
Andrew has been with Clarity for nearly 20 years and leads day-to-day operational support. He helps clients and team members work through a wide range of technical challenges. His critical thinking, practical approach and deep understanding of technology make him a trusted resource when complex problems need to be resolved.
VP Software Development
Bill brings more than 40 years of experience in networking, hardware, security and software development. He creates practical solutions tailored to each client’s needs. His broad technical knowledge helps businesses strengthen their IT infrastructure, improve security and streamline their operations as technology continues to evolve.
Director of Financial Operations
Jayson manages Clarity’s procurement and invoicing processes from start to finish. He maintains inventory and renewal records, prepares quotes for new purchases and handles invoicing for sales and monthly agreements. He also supports a range of accounting functions that keep the company’s financial operations organized and running smoothly.
Executive Assistant
Service Coordinator
Account Manager
Account Manager
Senior Software Engineer
Senior Software Engineer
Systems Engineer
Systems Engineer
Systems Engineer
IT Services Technician
IT Services Technician
IT Services Technician
IT Services Technician
IT Services Technician
IT Services Technician
IT Services Technician
IT Services Technician
IT Services Technician
IT Services Technician
IT Services Technician
Helpdesk Technician
Helpdesk Technician
Office Manager
Jordan helps clients get the most from their relationship with Clarity. She takes time to understand their goals and aligns the company’s services with their specific needs. By managing timelines, sharing updates and staying involved throughout each project, she helps create a smooth, responsive and results-focused client experience.
“My favorite part of being on the Clarity Team is building and enjoying lasting relationships with our clients, while being on a very supportive and dedicated team.”
Ryan brings a background in account management and product analysis to his work with Clarity’s clients. He values clear communication, thoughtful problem-solving and understanding how each client’s business operates. His goal is to become a trusted resource, build lasting relationships and help clients use technology to support their success.
“My favorite part of being on the Clarity Team is getting to build genuine connections with clients and learning about their business. I am looking forward to problem solving and helping clients reach their technology goals for smooth business operations.”
Amanda coordinates Clarity’s daily service schedule, connecting clients with the technicians who can best address their needs. She manages appointments, communicates with customers and field personnel and works through logistical challenges as they arise. Her organization and clear communication help keep each day’s service work moving efficiently.
“My favorite part of being on the Clarity Team is the culture at Clarity. Our team is full of hard workers, but also extremely friendly and supportive of each other and our clients.”
Shauna supports Clarity’s administrative team with a strong background in business management and daily operations. She helps coordinate administrative responsibilities, improve internal processes and move projects forward across departments. Always ready to lend a hand, she keeps work organized so the rest of the team can remain focused on serving clients.
“The culture at Clarity is so welcoming and collaborative. I really enjoy working with like-minded people who care about helping others and are natural problem solvers. What I love most about my job is making a positive impact on our teams’ work lives so that they can focus on serving our clients!”
Keahna manages Clarity’s daily office operations while leading the company’s marketing efforts. She coordinates administrative responsibilities, improves internal processes and keeps the office organized and efficient. She also develops campaigns across digital and traditional channels to strengthen Clarity’s visibility and connect the company with new clients.
“My favorite part of being on the Clarity Team is getting to work closely with my coworkers and being surrounded by a positive work environment each and every day.”
Brandon is a systems engineer who enjoys solving technical problems and building strong relationships with clients. He combines hands-on troubleshooting with a thoughtful approach, taking time to understand each organization and its needs. His technical knowledge and personal attention help clients feel confident and well supported.
“The most exciting part of my day is working with the clients and helping solve the day’s new problems.”
Jason supports clients with computer and phone-related projects, technical issues and equipment deployments. He works directly with users to troubleshoot problems and coordinates with clients’ other technology vendors when needed. His broad support role helps keep systems working together and gives clients a reliable point of contact.
“This team is a great group of people to work with. Every person is very helpful and will do anything they can to resolve any issues that come up!”
Sidney is a systems engineer who enjoys learning new technologies and taking on difficult problems. He works closely with clients and provides hands-on support when it is the best solution. His curiosity and persistence help him understand technical challenges and find practical, effective ways to resolve them.
“Tech never slows down, and there’s always something new to learn”
David is a senior software engineer and a natural problem-solver who is comfortable working through a wide range of technical and business challenges. He applies his development expertise to create custom solutions that fit each client’s needs and support the way their organization works.
“My favorite part of being on the Clarity Team is working with other team members to come up with solutions to complex problems.”
Chris develops and manages websites and cloud-based applications for Clarity’s clients. He troubleshoots technical issues, answers questions and helps ensure that online content and applications continue working as expected. His combination of development expertise and responsive support helps clients keep their digital tools reliable and effective.
“Solving problems…I enjoy the challenge.”
Tony helps clients resolve technology issues of all sizes, from everyday questions to more involved technical problems. He follows up after providing support to confirm that each solution is working properly and that the client has the information they need. His attentive approach helps make technology easier to understand and manage.
“Being able to help people each day alongside an amazing team.”
Beth helps clients work through technology challenges with greater clarity and confidence. She focuses on reducing frustration, improving efficiency and making daily work easier. With a strong interest in cybersecurity, she also explains risks, protects client systems and helps people make informed decisions in an increasingly complex digital environment.
“My favorite part of working in IT is the constant opportunity to learn and adapt as technology evolves. Every day brings something new, and I enjoy being able to apply that knowledge in ways that make our clients’ work easier, more secure, and more efficient.”
Jamin has a talent for solving complex computer problems efficiently. He combines technical expertise with friendly, approachable support and is especially passionate about cybersecurity. He also helps educate clients about online threats and the practical steps they can take to protect their accounts, systems and information.
“The sound of joy and relief I hear when resolving an issue that has caused someone a lot of pain and stress”
Jackson works directly with clients to diagnose and resolve technical issues. He enjoys staying involved throughout the support process and is skilled at helping users understand and work through technology challenges. His practical troubleshooting approach helps keep client systems running smoothly, reliably and securely.
“Seeing and hearing the relief and satisfaction from each client when we solve their tech challenges every day.”
Ryan enjoys digging into complex technical problems and finding solutions that will hold up over time. He works closely with clients to understand their organizations, daily challenges and specific technology needs. That combination of technical problem-solving and personal attention helps him deliver support that is both practical and dependable.
“My favorite part of being on the Clarity Team is solving complex problems and getting to work one-on-one with people every day”
Corey brings a strong interest in computers and technology to his role on Clarity’s technician team. He is always expanding his IT knowledge and enjoys looking at problems from different angles. By considering multiple possible solutions, he can identify the approach that best fits each client and situation.
“I really enjoy getting to make someone’s day better and reassuring people that we can fix whatever problem they have at hand.”
Jordan is always looking for new and effective ways to solve technology problems. Focused on providing timely client support, Jordan works to keep systems running smoothly and reliably. A commitment to continuous learning helps Jordan adapt to changing technology and find practical solutions for the challenges clients encounter.
“What I enjoy most is the opportunity to solve problems that make a real difference in someone’s day. Whether it is troubleshooting a stubborn issue or helping someone learn how to use a new tool or software, I love being able to find practical solutions”
Tegan has experience supporting both computer systems and phone systems. He enjoys working directly with clients, building positive relationships and seeing each issue through to a complete resolution. His goal is to provide dependable support that addresses the problem and helps clients return to their work with confidence.
“I enjoy helping resolve clients’ issues, so they can get back to working normally without issue”
Bayley is known for being patient and persistent, especially when troubleshooting challenging technology issues. He works thoughtfully with clients, taking the time to understand their concerns and explore the available options. His goal is to find an effective, reliable solution that meets each client’s needs.
“My favorite part of being on the Clarity Team is getting to do something different every day and making someone’s day by fixing their problems”
Ryan provides onsite technology support for Clarity’s clients. He focuses on understanding what each organization needs and making sure those needs are fully addressed. His attentive approach helps clients feel supported, heard and confident that their technology concerns are being handled with care.
“My favorite part of being on the Clarity Team is working with a team who strives to help others and make people feel like they are heard and know that we do care about what clients face day to day”
Daniel is an IT services technician who is eager to build his technical knowledge and help clients resolve everyday technology issues. He approaches each request with curiosity, patience and a willingness to learn. As he grows in his role, he remains focused on providing friendly and dependable support.
Caleb specializes in cybersecurity and customer support. He takes time to explain what he is doing as he works through an issue, helping clients understand both the problem and its solution. His clear, patient approach makes technical support easier to understand and gives clients greater confidence in their technology.
“I really enjoy being able to help solve problems and improve someone’s day by providing quality support regardless of their issues.”
Alberto monitors and manages hundreds of system alerts each day as a member of Clarity’s helpdesk team. He also coordinates secure account access for clients traveling internationally. His careful, responsive work supports the daily reliability of client systems while helping protect important accounts and information.
“I like that I always have something new to work on, figure out, learn, and use to help others. Every day brings a new challenge and is never the same as the day before.”